Our Privacy Policy at LTFU Global ensures privacy and regulatory compliance when dealing with patient related lost to follow up data is our top priority. We understand that even the most limited LTFU data we handle must be managed with the highest standards of confidentiality and compliance. Our role in the LTFU patient search process demands strict adherence to project-specific conduct standards, aligning with the professional investigator licensing laws that mandate confidentiality comparable to that of medical or legal professionals.
In most cases, we do not require access to any medical information about the study subjects. Medical data is only necessary if our objective involves initial patient contact to assess compliance viability. If the research engagement does not require initial contact to determine patient opt-in, there is no need for us to obtain any medical information.
For projects where our role does not involve initial patient contact, our process leaves no trace, ensuring that neither the patients nor any third parties are aware of the search. This approach is the most common and preferred solution, as it involves no transaction of medical information and, therefore, is not subject to HIPAA regulations.
Effective Date: [September 2024]

Last Updated: [September 2024]
At LTFU Global we are committed to protecting the privacy and security of the personal information of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, LTFU Global (the “Site”), or use any of our related services.
By using the Site, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal data.
Why Choose LTFU Global?
Global Expertise
Innovative Solutions
Comprehensive Support
Commitment to Excellence
1. Information We Collect As Part Of Our Privacy Policy
We collect information from and about users of our Site in the following ways:
1.1 Information You Provide to Us
When you interact with our Site, you may voluntarily provide personal information, such as:
• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to submit via contact forms or other interactive features on the Site
1.2 Automatically Collected Information
When you visit the Site, we may automatically collect information about your device and how you interact with our Site. This information may include:
• IP address
• Browser type and version
• Operating system
• Device information (e.g., mobile or desktop)
• Pages visited and duration of visit
• Referring website or source
• Cookies and similar tracking technologies (see Section 7 for more on Cookies)
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as social media platforms, marketing partners, or analytics providers. This information helps us enhance your experience on our Site.Â
2. How We Use Your Information
We use the information collected from or about you for various purposes, including:
2.1 To Provide and Improve Our Services
• Responding to inquiries or requests
• Providing customer support
• Personalising and improving your experience on the Site
• Sending service-related communications, such as updates or notifications
2.2 Marketing and Communications
With your consent, we may use your information to send you newsletters, promotional materials, or other marketing communications related to our services or content that may interest you. You may opt-out of receiving such communications at any time.
2.3 Analytics and Performance
We use analytics tools to understand how users interact with our Site, track website performance, and improve our services. This includes analysing traffic patterns, user behaviour, and page usage.
2.4 Compliance and Legal Obligations
We may use your information to comply with applicable laws, regulations, or legal processes. This includes responding to lawful requests by public authorities or preventing illegal activities.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
3.1 With Service Providers
We may share your information with trusted third-party service providers who help us operate and improve our Site. These service providers may assist with tasks such as website hosting, data analytics, customer support, and marketing. All service providers are contractually required to protect your information and use it only as directed by us.
3.2 For Legal or Safety Reasons
We may disclose your personal information when required by law or if we believe that such action is necessary to:
• Comply with legal obligations
• Protect the safety and security of our users or the public
• Prevent fraud or other harmful activities
• Enforce our terms and conditions or other agreements
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. In such cases, we will notify you of the change and any choices you may have regarding your personal information.
4. Your Privacy Rights
You have certain rights regarding your personal information, depending on your location and applicable data protection laws:
4.1 Access and Correction
You have the right to request access to the personal information we hold about you. You may also request that we correct any inaccuracies or update your information.
4.2 Deletion
You may request the deletion of your personal information, subject to legal or contractual obligations that require us to retain certain data.
4.3 Objection and Restriction
You have the right to object to certain uses of your personal information, such as direct marketing. You may also request that we restrict the processing of your data under certain conditions.
4.4 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
4.5 Withdrawal of Consent
If we rely on your consent to process your personal information, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at the email address provided in Section 11 below.
5. Data Security
We are committed to protecting your personal information and have implemented appropriate technical and organisational measures to safeguard your data from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
 6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymise it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and improve your experience on our Site. Cookies are small text files placed on your device that help us recognise your preferences and provide personalised features.
7.1 Types of Cookies We Use
• Essential Cookies: These cookies are necessary for the basic functionality of the Site.
• Performance Cookies: These cookies collect anonymous data on how users interact with the Site to help us improve its performance.
• Functional Cookies: These cookies remember your preferences to enhance your experience.
• Advertising Cookies: These cookies track your browsing activity and may be used to deliver relevant advertisements.
7.2 Managing Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
For more information on how to manage cookies, visit www.allaboutcookies.org.
8. International Data Transfers
Given the global nature of our services, your personal information may be transferred to and processed in countries outside your home jurisdiction, including countries that may not provide the same level of data protection as your home country. However, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your information during these transfers.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will post a prominent notice on our Site and update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
LTFU Global Privacy Team

Email: info@ltfuglobal.com
Address: 78 York Street, London, W1H 1DP, United Kingdom
Phone: 0207 060 2907
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By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein
